Order Information

Contact Information

Mail:
Compleat Angler Sydney
Dymocks Sydney 
Level 3 428 George St
Sydney, 2000, NSW
Australia

Phone:
02 9241 2080
Hours: Mon, Tue, Wed, Fri - 9am to 5:30pm 
Thu 9am to 7pm
Sat 10am to 3pm
Sun CLOSED

Email:
sydney@compleatangler.com.au

Product Availability

Add to Cart: The item is showing up in our system with positive inventory levels and will be sent within 1-2 business days from our Sydney store. ***

Sold Out: The item is out of stock in our system and will be available again when our system shows we have a positive quantity. 

*** If the delivery speed of an item is critical to you and you want to make sure 100% that we have an item ready to send PLEASE CONTACT US BEFORE YOU ORDER.

We trust our inventory levels are right but we want to make sure that you aren't left dissatisfied in the event that we don't have an item in stock and we have to either order it from our Supplier or put it on back order causing shipment delays. 

PLEASE NOTE: If an item you order isn't available or will be delayed we will contact you via phone or email. 

Postage & Security

WE ONLY SHIP TO AUSTRALIAN ADDRESSES.

We do require an address where you will be able to sign for the items. Perhaps a business address is more convenient for you. We use person to person delivery and require a signature as proof of delivery. 

Please note, we cannot ship large bulky items to PO boxes such as Rods. We require an address or a business address for these items.

If for any reason you miss a delivery, a card will be left for you to pick your parcel/s up from your local Post Office, again a signature AND proof of identity are needed. 

If there are any problems with sending your item/s we will contact you within 2-3 business days. Orders that have no issues will be sent within 1-5 business days.

Please note, once your order has left and is with the freight company there may be delays which are out of our hands. 

Delivery

We will carefully pack and ship your items in protective packaging to ensure your items arrive safe and undamaged. 

If your parcel, product packaging or product arrive damaged in any way please contact us immediately and we will ensure the problem is solved. 

Please note for any returns the customer must pay the shipping and handling fees that go with it.